Backup account information
Quick Backup collects and maintains the backup account username and a files and folder (structure view only) and usage reports only. Quick Backup does not hold or store the encryption key and it is not ever transferred to the Quick Backup network. The encryption key is required to restore data and because Quick Backup Staff (including the top system administrator) are unable to access this encryption key they are unable restore a client’s data.
All data is transmitted and stored in a compressed and encrypted format and only the encryption key can be used to decrypt the data during restoration process.
Quick Backup understands and respects the need to protect your company’s data and privacy is critical in terms of securing your backups, with this in mind Quick Backup will not disclose the company name or contact details of any of its clients.
All Quick Backup customers’ business names, trading names, office locations and contact details will only be available to Quick Backup staff and authorized contractors.
Quick Backup collects and maintains the following personal information about its customers:
- Customer Name/Contact
- Company Name (If applicable)
- Postal Address / Physical Address (If applicable)
- Telephone Number(s)
- Email Address
- Credit Card or Bank Account details (If applicable)
- Company ABN (If applicable)
The above information will be collected with your knowledge and participation. If you choose not to provide this information, Quick Backup may decline to accept your registration for use of the Quick Backup products. It will not be possible for you to deal with Quick Backup anonymously.
A purpose for which information is collected
Personal information is used for the following:
- Account creation and management
- Billing and account enquires
- Sales support and technical support
- Product information and upgrade promotion
Personal Information & Security
Quick Backup will always endeavour to keep your personal information as secure as reasonably possible. Without limitation, customer information is not accessible over the Internet.
Quick Backup will not collect information revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or details of health, disability or sexual activity or orientation, unless compelled to do so by law.
Disclosure of your information
Personal information may be disclosed in the following circumstances:
- To authorised officers of Quick Backup for the ability to provide the products and services of to you
- Mailing addresses may be disclosed to postal or courier/freight companies for purpose of physical transportation or mailing of equipment, (no financial information will be disclosed).
- Administering credit collection purposes.
Unless required by law Quick Backup will never willingly disclose individually identifiable data about our customers to any third party without first receiving that customer's permission.
Demographic information (such as postcodes) may be disclosed for research so long as the information is unable to identify you or any other individual.
All customers of Quick Backup have access to their personal information. If you would like to request access you personal information you can contact accounts@Quick Backup.com.au.
This is an automated process and this takes place without your specific knowledge or participation. The cookies are not used to record any personal information. You may disable cookies in your web browser at the cost of some possible loss of functionality in your use of the website.